📋 Legal Information

Ace365 Casino Rules & Terms and Conditions – Full English Version

The rules and conditions that apply to opening an account, placing bets, claiming bonuses, and making payments at Ace365 Casino are clearly explained here in plain English.

Last Updated: January 2026

Estimated reading time for this page
12–15 minutes

Key Terms at a Glance

Key policies of Ace365 Casino at a glance

Age Verification

You must be 18 years of age or older to open an account at Ace365 Casino. Registration by minors is strictly prohibited.

Payment Policy

Deposits and withdrawals may only be made from accounts registered under your own name. Third-party payments are strictly prohibited.

Bonus Terms

Each bonus offer has its own turnover requirements. Bonus balances cannot be withdrawn until those requirements are met.

Prohibited activities

Opening multiple accounts, bonus abuse, fraud, or system manipulation are strictly prohibited.

Account Security

Keeping your login credentials secure is each member's personal responsibility. Sharing your password with others is not permitted.

Dispute resolution

All disputes are first handled through our support team. If needed, the matter is referred to a neutral arbitration board.

Important Notice: By opening or using an account at Ace365 Casino, you fully agree to these terms and conditions. Please read them carefully in their entirety.

1 Introduction & Scope

These Terms & Conditions ("Terms & Conditions") Ace365 Casino and constitutes a legal agreement with all its users. All services provided through the ace365casino.bet website or mobile application are governed by these terms and conditions.

These terms apply to:

  • Anyone who visits ace365casino.bet
  • All registered members
  • Anyone accessing Ace365 Casino's services from any device or platform

If you disagree with any part of these terms, please do not use our platform or create an account.

2 Account Registration

Ace365 CasinoWhen registering at, you must provide accurate and complete information. Registering with false or incorrect details may result in your account being suspended or terminated.

  • Each individual may register only one account
  • Multiple accounts from the same IP or device are strictly prohibited
  • The name, address, and phone number provided at registration must be valid and verifiable
  • Email and phone number verification is mandatory
  • Withdrawals will be restricted until the KYC (Know Your Customer) verification process is completed

Note: Keep your account password strong and never share it with anyone. Ace365 Casino is not responsible for any unauthorized access to your account.

3 Age & Eligibility

Ace365 CasinoServices are available to adults aged 18 and over only. Account registration by minors is strictly prohibited.

The following individuals are not eligible to open an account at Ace365 Casino:

  • Any individual under the age of 18
  • Employees of Ace365 Casino and their family members
  • Residents of any country or region where online gaming is prohibited by law
  • Individuals whose accounts have been previously terminated

Ace365 Casino may request a national ID, passport, or other government-issued identification at any time for age verification purposes.

4 Deposits & Withdrawals

Ace365 CasinoDeposits can be made via Mobile Pay, Nagad, and other approved payment methods. Key payment rules are outlined below:

Subject Deposit Withdrawal
Minimum amount ৳300 ৳500
Maximum Amount (Daily) ৳5,00,000 ৳2,00,000
Processing Time Instant 15 minutes – 24 hours
Charges Free Free
  • Withdrawals can only be made using the same method used for the deposit
  • Withdrawals to third-party accounts are strictly prohibited
  • Large withdrawals may be held pending completion of KYC verification
  • Ace365 Casino reserves the right to hold payments on suspicious transactions until verification is complete

5 Bonuses & Promotions

Ace365 CasinoThe following terms apply to the use of bonus and promotion offers from:

  • Each bonus offer carries its own wagering requirement. Bonus balance cannot be withdrawn until the wagering requirement is met
  • The welcome bonus is available to new members only and can be claimed once
  • Turnover requirements must be completed within the specified timeframe after claiming a bonus
  • Having multiple bonuses active at the same time is generally not allowed (unless explicitly stated in the promotion)
  • If bonus abuse is found, all related bonuses and winnings will be forfeited
  • Ace365 Casino reserves the right to modify, suspend, or cancel any promotion at any time

Turnover example: If a ৳1,000 bonus carries a 5x wagering requirement, you must place a total of ৳5,000 in bets before withdrawing. Check the specific offer page for exact wagering terms.

6 Betting Rules

Ace365 CasinoThe following general rules always apply when betting at

  • Once a bet is confirmed, it cannot be cancelled or changed
  • If a bet remains incomplete due to a technical issue, the original stake will be refunded
  • If an event is cancelled or suspended, bets will be settled according to the applicable rules
  • Odds in Sports Betting are subject to change. The odds at the time the bet is confirmed are final
  • Ace365 Casino reserves the right to void any bets resulting from system errors or incorrect odds
  • Ace365 Casino is not liable for disconnections that occur during live betting

7 Prohibited activities

Any of the following activities Ace365 Casinoare strictly prohibited, and violations may result in permanent account termination:

  • Opening or operating multiple accounts
  • Bonus Abuse or Bonus Hunting
  • Using another person's account
  • Involvement in match-fixing or any form of cheating
  • Using software bots or automated tools
  • Money laundering or transactions involving illegal funds
  • Attempting unauthorized access to Ace365 Casino's systems or network
  • Harassing or attempting to harm other members

Warning: Engaging in prohibited activities will result in forfeiture of all balances and winnings, and legal action may be taken if necessary.

8 Account suspension and closure

Ace365 Casino Accounts may be temporarily or permanently suspended in the following cases:

  • If evidence of a terms violation is found
  • If information is found to be false during KYC verification
  • If an account remains inactive for an extended period (12 months)
  • At the member's own request (self-exclusion)
  • As directed by the regulatory authority

Members may request account closure at any time. Any remaining balance will be returned to the registered payment method.

9 Privacy and data protection

Ace365 Casino Protecting members' personal data is our top priority. The key principles of our data management:

  • Personal information is never sold to third parties
  • Your information is only shared with authorized partners where necessary (e.g., payment processing)
  • All data is secured with SSL encryption
  • Members may request correction or deletion of their personal information

For more details, visit our Privacy Policy read.

10 Limitation of Liability

Ace365 Casino Not liable for the following:

  • Losses or forfeited bets resulting from internet disconnection
  • Issues caused by third-party software or hardware failures
  • Any loss resulting from sharing your account credentials with others
  • Financial losses from betting – betting is entertainment, not a guaranteed source of income
  • If service is disrupted due to natural disasters, server attacks, or other unavoidable circumstances

11 Right to Amend Terms

Ace365 Casino The right to partially or fully amend these terms and conditions at any time is reserved.

  • Members will be notified in advance by email or SMS in the event of significant changes
  • Continued use of the platform after updated terms are published on the website will be considered acceptance of the new terms
  • Previous versions of the terms will be archived and made available upon request

12 Contact

If you have any questions or disputes regarding these terms, please contact us:

  • Email: support@ace365casino.bet
  • Live Chat: Click the chat button at the bottom right of the website (24/7)
  • Help Center: Help Center page Visit

Our support team is available in English at all times. An initial response to any complaint will be provided within 48 hours of submission.

Responsible Betting: Enjoy betting as a form of entertainment. If you feel that betting is negatively affecting your life, please visit our Responsible Gaming Visit the page or contact support.

✅ All caught up?

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